Shipping policy

SHIPPING POLICY

MADE-TO-ORDER PRODUCTION

Most merchandise sold by PMA Entertainment Media LLC is produced on demand by an independent fulfillment provider. Production begins after the order is accepted and payment is confirmed.

Most Printify orders are prepared for shipment within approximately 2–7 business days. Production may take longer during holidays, periods of high demand, supply interruptions, or unusual order volumes. Production time is separate from carrier transit time.

SHIPPING TIMES

Estimated delivery times shown during checkout are estimates rather than guarantees. Actual delivery time depends on the product, fulfillment location, destination, selected shipping service, carrier conditions, and seasonal demand.

After production, standard domestic delivery commonly requires approximately 2–5 additional business days, although some orders may take longer.

SHIPPING COSTS

Available shipping methods and charges are displayed during checkout. Costs may vary according to the product, delivery address, fulfillment provider, and number of items ordered.

MULTIPLE SHIPMENTS

Products in the same order may be produced by different facilities. As a result, an order may arrive in multiple packages on different dates and may include more than one tracking number. Separate delivery does not necessarily mean that an item is missing.

TRACKING

When tracking is available, shipping information will be sent after the carrier receives the package. Carriers may require additional time before the first tracking update appears.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate delivery address. Please review the address carefully before submitting an order.

Contact us immediately if an address needs correction. Once an order enters production or shipment, we may be unable to change it. Additional production or shipping charges may apply when an order must be replaced or reshipped because an incorrect or incomplete address was provided.

DELAYS

PMA Entertainment Media LLC is not responsible for carrier delays caused by weather, service interruptions, customs processing, holidays, emergencies, or other circumstances outside our reasonable control. We will nevertheless help investigate a substantially delayed or apparently lost shipment.

INTERNATIONAL ORDERS

When international shipping is available, customers are responsible for any customs duties, import taxes, brokerage charges, or other destination-country fees unless checkout expressly states otherwise. International delivery may require additional time.

ORDER ASSISTANCE

For questions about an order, contact:

PMA Entertainment Media LLC
info@pmaentertainmentmediallc.com

Please include your order number and the name used to place the order.